PRIVACY POLICY
PRIVACY
This privacy policy of Acadesource highlights the range of security measures we follow to protect and safeguard the information of our clients. It includes the personal information we collect and store through this website and all the personal data of our employees, job applicants, clients, customers, investors, and other stakeholders. By personal data, we mean any identification indicator like the name, address, contact number, email address, company aggress, education details, date of birth, etc. Sometimes we may also have access to more sensitive racial information, ethnicity, and sexual orientation.
We use personal data for the following purposes:
We process the various data for legitimate interests only, which include selecting and managing employees, providing reliable communicating, and business development. We also use personal data to adhere to various regulatory and legal requirements. Clients need not worry because we always take prior consent and mention the situations in the contractual agreements.
We have the right to withhold information and services if the information provided is compromised or unable to identify the individual or company. This may limit our services and ability to assist and fulfill client and employee needs.
How do we collect your personal data?
Most of the time, we collect all personal data directly, unless clients provide us the consent to access that information from our third-party websites and agents. The personal data is majorly collected through website visits, when they accept our cookies, or through their social media. We also collect information during the various telephonic conversations with our customer service representatives after proper notice and consent. It may be while delivering and providing requested services or for any other concern or query resolution.
In case we receive any personal information that we have not asked for or is not relevant to our services, we immediately delete or permanently anonymize the data to avoid a potential breach of information.
Cookies
When anybody visits our website for the first time, it will ask the visitor to accept all cookies. What this does is that it saves a cookie on the visitor’s PC or mobile device. This small setting stored in the hard drive tells us that when a device has accessed our website and for how long the user has browsed through our website. The cookie does not directly identify the visitor and if needed, the visitor can always disable them by setting the browser to reject all cookies. However, if consent is granted, we gain access to certain details that help us optimize our website. We will process the personal data for our legitimate interests that help us examine which of our web pages are most popular and at what time they are visited the most, along with information about Internet Protocol (IP) addresses, backlinks, application activity logs, referral website links and error logs. All this information helps us improve the quality of our website content and make the navigation experience more targeted and user-friendly.
Acadesource takes the support of Google Analytics and other similar tools to collect data about the different ways in which users interact with our website. It helps us to improve our system administration techniques, identifies issues, and rectifies them. The first-party cookies used by Google Analytics report on the various visitor interactions. They store information regarding the time of visit occurred, whether the visitor is an old one or new, the site that referred them to our website, and the like.
To re-enforce our visitors, we must remind that all our cookies will only be saved on the device if the consent is approved by the visitor. Some cookies are essential for the core functioning of the site that may exempt from this rule. But users can control that by opting for a setting in the browser that allows the storage of cookies, conditional upon consent. If the user only wants to accept our cookies but not the ones from our third-party service providers and partners, selecting "Block third-party cookies" in the browser will help. The user can also click the Help function in the menu of the browser to know more about how to reject new cookies and disable old ones.
Links
Acadesource’s website contains links to a few third-party websites. It is important to note that those third-party websites are not included within the terms of this Privacy Policy. To know how a particular third party will handle your data, the user must visit their website and read through their privacy statements and contact them in case of concerns.
Acadesource forms various associations with third parties which may include other corporate bodies, external agents, advisors, our service providers, commercial agent, support services, government agencies like law enforcement bodies, regulatory and dispute resolution organizations, or any other statutory body. We also consider any organization or person to whom you have authorized the disclosure of data as a third-party apprentice.
Personal information sharing with third parties
We need to disclose personal data to them as they are often processing the data on our behalf. What we ensure is that all our third parties have verified security policies and we take all measures to reassure that they implement them. They also follow various technical and organizational measures and are bound by multiple legal obligations that necessitate the protection of all personal information.
We would like to enforce that all our information sharing activities are conducted in compliance with all legal requirements and guarded by data processing agreements. It ensures that the data we share is not processed for any other purposes apart from the ones clearly stated in the agreement. We also guarantee that all our associated third parties uphold adequate security measures at all times to prevent data security breaches at all costs.
Use of personal information for promotions and marketing
Acadesource sometimes uses the personal data to provide updates and information about our new services and products, or the services provided by various third parties associated with us. We only provide the information that may seem relevant to the clients. After taking consent, we go on to share their data with various third-party organizations for different marketing and promotional needs. All the third parties we are associated with are verified partners and clients can check their privacy policies for better understanding.
If the nature of our business relationship permits, we may use the personal details as a reference to promote our future business endeavors and services for other potential clients. But, clients need not worry because we always ask for specific consent and only share personal data to the extent to which the client has consented us.
Also, this consent can be taken away by the client at any time in the future. They can do that by directly contacting us by clicking on the "unsubscribe" link if present in our promotional emails. We will stop contacting the client regarding our products or services and not share any of their data for whichever purpose.
Storage and security of personal information
We store all personal information in both paper-based and/or electronic files and databases. To prevent the erasure, misuse, unauthorized access, interference, modification, or disclosure of the stored personal data, we have incorporated various protection laws and safeguarding systems. Our technical security measures include various systems and communication security strategies, secure storage of hard copy documents, and encryption. In addition, we provide limited access to the data to only those who require access to fulfill the required purposes. Moreover, we only retain the data until needed. Once the purpose is fulfilled and the service is delivered we erase the data and stop its processing.
In the case of a job applicant, we withhold the personal data for future recruitment purposes after taking consent. If there is some dispute concerning the recruitment process, the information is kept for up to six (6) months after the finalization of the recruitment process. If it is an employee who has just ended the association with us, we keep the data for five (5) months for any documentation or record-keeping needs.
We keep all the personal information of our investors and shareholders only until they are an investor or shareholder with us.
If the data is a part of our financial records, we will keep it stored for five (5) years from the end of the financial year of which the records are related or for longer periods if needed by law.
In the situation where the client or potential client has withdrawn the consent to receive direct marketing by electronic means, we keep your data for up to two (2) years after the withdrawal of the consent while complying with the applicable spam rules.
Our website(s) visitors may refer to the storage period for cookies in the above section. For current and potential clients and suppliers also, we generally record the data for five (5) years after their last formal interaction with the company.
After all the mandatory storage durations are fulfilled, we take conclusive measures to delete or anonymize all personal information so that it can no longer be used for any future processing or communication.
Know the data protection rights
As a responsible outsourcing company, we acknowledge our employees’ and clients’ data protection rights and allow ts complete implementation at any time. We will not charge you for exercising these rights.
The data protection rights include:
All the employees, stakeholders and clients have the right to maintain a copy of the personal data they share with us and also access it whenever they feel the necessity. If they wish to modify or withdraw any personal data that they shared with us already, they can do so.
Sometimes clients and employees may oppose the idea of sharing their personal information for marketing reasons. If so, they can restrict us whenever they feel the need to. They may object to us processing their data including our processing of data for direct marketing purposes then, they can request us to restrict our processing.
They are free to request and receive a copy of the personal information in a structured and commonly used digital format. They can also transmit the data to another controller using other data portability options.
If any data processing required their consent before execution, then they have the right to withdraw that consent anytime after allowing it.
Updating our Privacy Policy
Acadesource reviews and amends the Privacy Policy and the ways of processing personal information from time to time. Whenever there is an update, we post the updated Privacy Policy here and all the revised regulations take effect from that day onwards.